Terms of Use.

1. Acceptance of Terms

By accessing or using www.transeragroup.com (the “Website”) operated by Transera Group Ltd. (“Transera,” “we,” “our,” “us”), you (“you,” “visitor,” “user”) agree to be bound by these Terms of Use (“Terms”). If you do not agree, please do not use the Website.

These Terms apply to all visitors, users, and others who access the Website, regardless of whether you become a Transera client. Engagement of advisory services is governed by separate, written engagement letters that supplement (and where in conflict, supersede) these Terms.

2. Use of Website

You may use this Website for lawful, informational, and business purposes related to electrification advisory services. You agree not to:

• Use the Website in any way that violates applicable Canadian, provincial, or local laws or regulations;
• Use automated tools (bots, scrapers, crawlers) to extract content for resale, redistribution, or training of machine-learning models, without prior written consent;
• Attempt to gain unauthorized access to any portion of the Website, related systems, or accounts;
• Introduce viruses, malware, or other harmful code to the Website or its visitors;
• Impersonate any person, falsely state your affiliation, or misrepresent your identity in submissions through forms or contact channels;
• Use the Website to transmit unsolicited or unauthorized commercial messages.

3. Intellectual Property

All content on this Website — including text, graphics, logos, icons, illustrations, photographs, audio clips, video clips, page layouts, frameworks, methodologies, source code, and software — is the property of Transera Group Ltd. or its licensors, and is protected by Canadian and international copyright, trademark, and intellectual property laws.

The following are trademarks or service marks of Transera Group Ltd.:

• Transera Group Ltd.™ (company name and logo)
• Strategic Discovery Advisory™
• 3Ps Foundation™
• 8Ps of Electrification Infrastructure™
• 5-Stage Delivery Pathway™
• 8P Electrification Framework™

You may view, download, and print Website content for your personal, non-commercial reference. You may not reproduce, distribute, modify, publish, transmit, display, or create derivative works of any Website content for commercial purposes without prior written consent from Transera.

4. Information — Not Professional Advice

Information presented on this Website is provided for general informational purposes only. It does not constitute:

• Professional engineering advice — sealed engineering deliverables require engagement of a Licensed Professional Engineer (P.Eng);
• Legal advice — you should consult a qualified lawyer for legal questions;
• Financial, tax, or investment advice — consult a registered financial advisor, accountant, or tax professional;
• Medical or safety-critical advice — safety decisions require qualified safety professionals.

Information presented through any AI-powered tools, calculators, estimators, or wizards on this Website is for decision-support purposes only. Outputs are estimates and require professional verification before being acted upon. Transera makes no warranty regarding the accuracy of such outputs and shall not be liable for any decisions made on their basis.

5. Engagement Terms — Separate Agreements

If you engage Transera for advisory services, the engagement is governed by a separate, written engagement letter (the “Engagement Letter”) which sets out:

• Specific scope of work;
• Fees, payment terms, and currency;
• Deliverables and timelines;
• Confidentiality and intellectual property terms specific to the engagement;
• Cancellation and refund terms (see also our Cancellation Policy);
• Limitation of liability and indemnification specific to the engagement.

In the event of any conflict between these Terms and an Engagement Letter, the Engagement Letter prevails as to the engagement scope.

6. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF INFORMATION.

Transera does not warrant that:

• The Website will be available, uninterrupted, or error-free;
• Defects will be corrected promptly;
• The Website is free of viruses or other harmful components;
• The information on the Website is accurate, current, or complete.

Some jurisdictions do not allow the disclaimer of certain warranties, so some of the above may not apply to you.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TRANSERA GROUP LTD., ITS OFFICERS, DIRECTORS, EMPLOYEES, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES — INCLUDING LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR REPUTATIONAL HARM — ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THIS WEBSITE.

For any claim arising out of or related to use of this Website, Transera’s aggregate liability shall not exceed the greater of (a) the amount you paid to Transera for services in the 12 months preceding the claim, or (b) CAD $100.

The above does not limit liability that cannot be excluded under applicable law — including liability arising from gross negligence, wilful misconduct, or fraud.

8. Third-Party Links and Services

The Website may contain links to third-party websites and services (e.g., LinkedIn, Microsoft Bookings, Stripe, GoDaddy). These links are provided for convenience. Transera does not endorse, control, or assume responsibility for third-party websites or their content, privacy practices, or terms of service. You access third-party sites at your own risk.

9. Indemnification

You agree to indemnify and hold harmless Transera Group Ltd., its officers, directors, employees, and partners from any claim, loss, liability, expense, or damages (including reasonable legal fees) arising out of:

• Your breach of these Terms;
• Your unlawful use of the Website;
• Your violation of any third party’s rights through your use of the Website;
• Any content you submit, transmit, or display through the Website.

10. Changes to Terms

Transera may update these Terms from time to time. The “Last updated” date at the top of this page indicates the latest revision. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

Material changes affecting your rights or obligations will be communicated via website notice or email where practical.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, without regard to conflict-of-law provisions.

Any dispute arising out of or related to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada. You and Transera each waive any objection to jurisdiction or venue in those courts.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

12. Severability and Entire Agreement

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The unenforceable provision shall be replaced with one that most closely matches the original intent and is enforceable under applicable law.

Together with the Privacy Policy, the Cancellation/Refund/Rescheduling Policy, and any applicable Engagement Letter, these Terms constitute the entire agreement between you and Transera regarding use of the Website.

13. Contact

For any question regarding these Terms, contact: